When you go to a well known department store and purchase something, you walk out knowing that you have bought from a legitimate business who would never risk their reputation to scam you or make a couple of quick dishonest pounds out of you or any of their other customers.
Unfortunately the same cannot be said with all online fruit machine sites. These sites are faceless and can set up gaming sites, defraud customers, disappear into oblivion leaving you without your winnings or even your bankroll, then go get a new web address and start the process all over again. To do this some ‘companies’ can even copy to the letter, as best as they can, other more popular sites, with an almost identical URL – therefore a lot of the time players who use the genuine site may by typing a single error, end up playing on the fake site without even realising they are doing it.
To avoid such downfalls you as a player must at all times remain vigilant when deciding to use a new gambling site, and make sure to check it out thoroughly. Discussion groups are fantastic for this, they really let you in on what’s happening with various sites, so be sure to utilise them. Ask probing questions such as ‘did you have any problems with their software?’, ‘Do they have a good customer service team?’, and most importantly ‘Did you get your payouts?’. If you can’t find anything about your site in the forums then enter the site name plus ‘review’ into a search engine, but again be wary – they can write their own good reviews! Look for legitimate authors.
Another great way of determining their authenticity is to visit the Interactive Gaming Council (IGC) site. The IGC are a not-for-profit organisation who are very influential in the online gaming community, and reputable sites adhere to their guidelines and pay out $10,000 per year for the privilege of membership. Go to their site and do a member search – this will let you know if the site has stolen the IGC logo to post on its home page. You can also check out the licensing authority for each site, such as the Gibraltar Regulatory Authority, Alderney Gambling Commission & the Lotteries and Gaming Authority Of Malta. Most reputable UK facing fruit machine sites will be registered in one of these locations.
If you think you have been scammed then the first thing to do is stop making deposits immediately, and attempt to cash out. Call your bank if you were using a credit or debit card directly with the site and tell them that you have been the victim of a suspected internet fraud. If you were using one of the internet banking systems such as Firepay or NETeller then remove your funds from the account. If the cashout is unsuccessful then contact the customer service centre of the gambling site and recontact them if you don’t hear back from them within 24 hours.
If you don’t hear from them within 30 days contact them again asking how you can settle the dispute. As you are more than likely at this point the definite victim of an online gambling scam contact the IGC or eCOGRA to see if they can offer you any assistance in trying to settle the dispute. Hope for the best, but if unsuccessful let others know of your experience on forums and Web portals – you would like if it happened to someone else that they let you know, right?
You can trust all the fruit machine sites linked to on FruitMachine.me.uk, we only list the most trusted online fruit machine sites. We play at all of them, most are extremely well known UK brands like Ladbrokes Casino, Jackpot Joy and Paddy Power. We also list lesser known brands like Sky Vegas (part of the Sky TV group) so if you want to be totally safe and secure playing fruit machines online try one of our listed sites.